Trust · Data security

Data handling boundaries

Understand what data the service may handle, why it is used and which requests users can make, without unverifiable security claims.

Data the service may handle

Pre-screening and label work may involve account data, product evidence and service records.

Includes the sign-in email and company information submitted by the user.

Includes packaging images, specifications, process files and extracted fields.

Includes analysis status, issue feedback and support communication.

Data is used to provide requested functionality, diagnose issues and support necessary communication.

Process evidence into classification, compliance, report or label results.

Resolve errors, restore records and improve the operational experience.

Use relevant records where required by law, contract or dispute handling.

Upload only what is needed for the task and use support channels for data requests.

Remove unrelated personal or sensitive information before uploading.

Use account features to review records and correct inaccurate information.

Submit a specific request through the contact email for deletion, retention or scope questions.

Retention, deployment boundaries and enterprise requirements follow the applicable agreement and service plan.